Returns & Exchanges
We want you to be 100% satisfied, buying a Little Belle nightlight is risk free and we pride ourselves on our customer service, please review our returns & exchange policy below and don't hesitate to get in touch if you need to.
Change of mind returns
We will accept a change of mind return and provide a full refund provided it meets the following guidelines:
✔ Return within 14 days
✔ Return with proof of purchase
✔ Item must be unused with all original tags/labels attached
✔ Item was not purchased as a 'seconds' item.
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or full refund provided the item is returned within 14 days.
Sometimes we change our minds! We are happy to exchange our lamps for a different colour but do ask you choose carefully.
If you would like to return or exchange your purchase please contact us at firstname.lastname@example.org, we can then arrange for the item to be collected from you.
Once received back, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 1-5 days, depending on the payment method used to place your order.